Job Responsibilities: 

This role will be responsible for the following: 

• Provide physical and remote technical support in the operation and administration of the CCS/CDCI servers, classrooms, lab environments, and related infrastructure. 

• Assist with maintaining systems including, but not limited to, Netlab+, VMWare vCloud Director, cyber range, department classrooms, and lab environments. 

• Implement systems to simplify lab management, as well as coordinate software installations, and ensure the integrity of lab software images.  

• Assist in the creation of custom virtual lab environments. 

• Monitor, troubleshoot, and maintain technology and confer with vendors in diagnosing and correcting errors. 

• Assist with implementing the necessary controls, procedures, and best practices for maintaining information security of hardware, server resources, and systems.  

• Manages technology assets and maintains and creates accurate documentation of all support activities 

• Assist in researching new technologies and perform other related duties as may be assigned, including C-SOC activities. 

• Assist with training as necessary for faculty, staff, and students. 

Minimum Qualifications:

A bachelor's degree and knowledge of system administration principles and practices. Knowledge of software, hardware, and peripheral equipment repair tools and techniques. Related experience may be substituted for the bachelor's degree on a year-for-year basis. 

Preferred Qualifications: 

Knowledge of virtual environments, Netlab+, vCloud Director, Windows, or Linux environments are highly desirable. 

About the College:

The Citadel, also known as the Military College of South Carolina, is a public senior military college, located in historic Charleston, a city known for its unique charm and high quality of life. Founded in 1842, The Citadel is a coeducational, comprehensive, state-assisted, residential, four-year institution serving 2,200 undergraduate and 1,000 graduate and professional students. For the 14th year in a row, The Citadel has been named Best Public University in the South by U.S. News & World Report – additionally, this year The Citadel secured the prestigious position of Best Regional University in the South for the first time, surpassing more than 100 other public and private institutions in the region’s 12 states. This is the seventh consecutive year that The Citadel has also been named Best College for Veterans in the South.

The primary undergraduate student body consists of members of the South Carolina Corps of Cadets and veteran students. The Citadel is dedicated to achieving excellence in the education and development of principled leaders and has one of the highest four-year graduation rates of all public colleges in the state and in the nation. At the undergraduate level, the institution functions as a senior military college, providing a unique experience designed to support the academic achievement and character development that serve as the foundation for effective leadership in any domain. The Citadel also functions as a public regional university offering on-campus and online graduate degrees, certificates, selected undergraduate evening programs, and a joint doctoral program, in a traditional civilian environment through The Citadel Graduate College and the Evening Undergraduate Program.

 Benefits of Working at The Citadel

• Extensive Health Plans
• Great Retirement Options
• Tuition Waiver Program
• Tuition Exchange Program
• Paid Parental Leave
• Employee Discounts
• Isle of Palms Beach Club
• Swain Family Boat Center
• Community Service Opportunities
• Read more about our benefits, on our HR website