GENERAL RESPONSIBILITIES: The Executive Property Manager oversees the operation, presentation, maintenance, hospitality, and event readiness of Quarters One (the President’s residence) and the Watts House, ensuring both properties reflect the highest standards of professionalism, stewardship, and service for The Citadel Foundation (TCF) and The Citadel President's Office. This position will work closely with TCF, the Office of the President, the Military Secretary, Executive Events, campus partners, caterers, and outside vendors.

REPORTS TO: TCF COO/CFO

CLASSIFICATION: Exempt

 SPECIFIC DUTIES INCLUDE: 

Quarters One: Property Operations and Maintenance

• Manage the daily operation, care, security, and physical readiness of Quarters One, the official residence of The Citadel President. Coordinate custodial services, grounds care, preventive maintenance, repairs, access, deliveries, vendor activity, seasonal needs, and work performed around the President and family’s schedule. Conduct routine inspections, identify repair and replacement needs, coordinate emergency or time-sensitive service, maintain service and vendor records, and support annual and multiyear property planning within approved budgets.

Quarters One: Events, Hospitality, and Guest Services

• Serve as the primary on-site operational contact for official functions, tours, overnight guests, and residence-related hospitality requests. Responsible for all event logistics and coordination to include set up, breakdown and hands-on support during the event. Provide event support to Executive Events, TCF’s Director of Donor Relations, the Office of the President, campus facilities and public safety personnel, and liaise with caterers and outside vendors to ensure proper scheduling, room layouts, food and bar service, equipment, tenting, and furnishings are properly located. Work closely with Executive Events and TCF to ensure seating chart is approved and up to the standard of The President of The Citadel.  Ensure all materials needed for each event are available and accessible. 

Quarters One: Household Assets, Administration, and Executive Support

• Oversee the care, inventory, storage, and preservation of furnishings, artwork, China, crystal, silver, linens, décor, supplies, and other household or event assets at Quarters One. Maintain operating procedures, property records, inventories, calendars, purchasing and expense documentation, and other administrative materials. Assist the President and family with appropriate residence-related hospitality and logistical needs while maintaining confidentiality and clear boundaries between institutional and personal matters and discretion regarding the President’s family, donors, and guests. Ensure the property consistently reflects the standards, mission, and institutional priorities of The Citadel and TCF, and recommend operational improvements when appropriate.

Watts House: Property Operations, Maintenance Events, Hospitality, and Guest Services

• Manage the operational readiness, care, and presentation of the Watts House as a TCF hospitality and engagement property. Coordinate with The Citadel Real Estate Foundation (TCREF) to assist with room reservations, overnight guests’ requirements, routine inspections, cleaning, grounds care, preventive maintenance, repairs, access, deliveries, vendors, furnishings, supplies, inventories, and event setup and breakdown. Support TCF-hosted events for donors, alumni, board, cultivation, stewardship, and other approved gatherings by assisting with schedules, catering, bar services, room arrangements, décor, equipment, guest needs, and post-event restoration. Maintain property procedures, service records, inventories, calendars, and expense documentation; promptly report facility or safety concerns; and ensure the property is used, maintained, and presented consistently with TCREF and TCF standards, approved budgets, and donor-stewardship objectives. Ensure all materials needed for the dinner are available and accessible.

Other Duties

• Perform other duties and special assignments consistent with the position’s purpose, as directed by The President of The Citadel and TCF leadership.
• Support time-sensitive campus or Foundation needs, cross-functional projects, and temporary operational coverage while maintaining service, confidentiality, and stewardship standards.

• Adheres to annual budgets and annual performance metrics;

• Performs other pertinent and appropriate duties as assigned. 

MINIMUM QUALIFICATIONS: 

• Bachelor’s degree and progressive experience in residential property management, hospitality, facilities coordination, event operations, or a closely related field. An equivalent combination of relevant education, certification, training, and experience may be considered.

• Availability to work flexible hours, including evenings and weekends, based on events, venue, guests, family and operational needs.
• Working knowledge of residential operations, preventive maintenance, event logistics, inventory control, vendor management, basic bookkeeping, and budget tracking.
• Exceptional discretion, judgment, professionalism, and service orientation.
• Excellent written and verbal communication skills and the ability to work effectively with TCF leadership, the President and family, trustees, donors, alumni, campus administrators, students, guests, contractors, and the public.

• Proficiency in Microsoft Office

• Enthusiasm and excellent people skills are essential; successful candidates must have flexibility to handle the demands of a fast-paced work environment and the individual needs of donors 

• Strong organizational, project-management, and problem-solving skills, with the ability to manage multiple priorities and respond calmly to changing schedules or urgent property needs.
• Ability to maintain accurate records, protect confidential information, work independently, and coordinate effectively across teams.
• Ability to stand and walk for extended periods during events, lift and move up to 50 pounds, climb stairs, conduct property inspections, and work indoors and outdoors in varying weather conditions.

• Ability to organize and prioritize tasks

PREFERRED QUALIFICATIONS:

• Knowledge of Raiser’s Edge, RE NXT, Concur, and project management software
• Familiarity with The Citadel and an affinity for its mission and values

**Resumes and cover letters should be sent to hr@citadelfoundation.org**