The Military College of South Carolina

Customer Service Specialist

Apply now Job no: 496240
Work type: Full Time Temp (more than 28 hours, benefits eligible)
Location: Charleston
Categories: Administrative/Clerical Support, Retail/Sales/Customer Service, Academic Affairs, Student Affairs
Salary: 15/HR

The Office of Financial Aid and Scholarships at The Citadel is pleased to announce its search for a Customer Service Specialist. This benefits eligible position will have flexibility in their schedule (minimum 30 hours per week) and is perfect for positive and service-oriented candidates looking to contribute to the mission, students, and staff of The Citadel.  

 

Who We Are: 

The Citadel is a landmark in Charleston and South Carolina that is noted for its educational reputation as well as its rich history. Founded in 1842, The Citadel has an undergraduate student body of about 2,300 students who make up the South Carolina Corps of Cadets. Another 1,000 students attend The Citadel Graduate College, a civilian evening and online program that offers graduate and professional degrees as well as undergraduate programs. The Citadel is best known nationally for its Corps of Cadets, which draws students from about 45 states and a dozen countries. The men and women in the Corps live and study under a classical military system that makes leadership and character development an essential part of the educational experience. 

The Citadel considers financial aid an investment in the future of our students. We aim to ensure that all students can access their maximum eligible financial aid and believe that the opportunity to further their education and strengthen their morals should not be taken away because of the lack of aid. The Office of Financial Aid at The Citadel will do what we can to support this philosophy. 

 

Who You Are: 

A detail-oriented professional with a talent for stellar customer service, organization, and staff support who is looking for a rewarding opportunity with a flexible work schedule. 

  

This Opportunity: 

The Customer Service Specialist is responsible for supporting the daily operations within the Office of Financial Aid and Scholarships. Responsibilities will include, but are not limited to: 

  • Provide a professional, helpful, welcoming, and positive attitude for student, families, and campus community members visiting our office on campus
  • Answer general questions via phone, email, and walk-ins
  • Maintain and audit student files for completeness and accuracy
  • Comply with all Citadel, state and federal rules, procedures, guidelines, and regulations, including but not limited to those related to confidentiality
  • Other duties as assigned based on knowledge and skills

Advertised: Eastern Daylight Time
Applications close:

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