The Military College of South Carolina

Front Desk - ITS

Apply now Job no: 496210
Work type: Full Time Temp (more than 28 hours, benefits eligible)
Location: Charleston
Categories: Information Technology
Salary: $14.00/HR

Job Responsibilities:

The Citadel, The Military College of South Carolina is accepting applications for a Technology Assistant in the department of Information and Technology Services.  Will work as a member of The Citadel’s Information Technology Services team to provide technical IT support to the College’s Faculty and Staff.

Resolve user requests in person.  Assist users in computer labs; manage lab resource levels.  Transport, stock, and fill lab paper and toner inventory.  Promote ITS services.  Compile information, policies, and procedures.  Capture screenshots and develop user-friendly brochures and informational flyers.  Collaborate with ITS staff on departmental projects and initiatives. 

Minimum and Additional Requirements:

High school diploma or GED required.

Excellent customer service skills; strong commitment to customer service.  Understanding and appreciation for needs of users in an academic environment; tact and sensitivity in dealing with a diverse user community.  Excellent writing and verbal communication skills. Ability to work independently, self-starter.  Must be prompt and responsible.  Must be able to lift up to 50 lbs.  Must have the ability to drive a van and golf cart; must have a valid SC driver's license.

Preferred Qualifications:

Customer service experience.  Associate or Bachelor’s degree.

Additional Comments:

Workplace or on-the-job training constitutes a majority of the skill-based learning experience for this position.  Learning quickly and retaining knowledge are crucial aspects to success.

Supplemental questions are considered part of your official application. Resumes will not be reviewed to determine if an applicant has met the qualifications for the position. 

Military experience is not a requirement of this position, but the successful candidate will develop an understanding of the military character of The Citadel as an integral part of the college’s identity. 

Applicants indicating college credit or degree(s) on the application may be required to present an official copy of the college transcript upon employment.  

The Citadel is an affirmative action/equal opportunity employer actively committed to ensuring diversity in all campus employment.

Advertised: Eastern Daylight Time
Applications close:

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